It’s here. Our new app! We’ve been busy working away behind the scenes to get it ready for you, so let’s get downloading.
Whether you’re a home or business customer, you can now manage your account quickly and easily wherever you are.
Here’s what you can do –
· Use facial recognition or fingerprint ID so you never have to worry about remembering your password again.
· Set a new password if you’ve recently been moved over to us (as long as you’re getting emails from us, the app is ready and waiting for you to use!)
· Send in your gas & electricity meter readings – we’ve even got a handy in app torch for those dark & dingy meter cupboards.
· View and download your statements as well as keep up to date with your latest account balance.
· Make payments easily.
· Check your tariff details and renewal dates.
· Manage your account information.
· Opt in to get reminders when there’s something new to see or we need something from you.
Smart Pay As You Go –
· Check your balance and top up when you need to.
· Look through your top up history and get your payment code if needed.
· Opt in for low balance push alerts straight to your phone.
We’re still working on more new features for the app so watch this space and keep your app up to date.